Why Is My Lyca Mobile Data Not Working?

It is not uncommon for users to encounter issues related to mobile data, regardless of the provider. 

Experiencing speed lags while browsing or struggling to download the required app when your mobile data is not working can be a real headache.  

That said, don’t sweat it. Most commonly occurring Lyca Mobile data issues are fixable without considerable hassle.  

Therefore, noticing the increasing surge in concerns related to Lyca Mobile data issues, we have researched and curated possible solutions to fix problems associated with Lyca Mobile internet.

Intrigued? Let’s dive right in.  

Reasons for Lyca Mobile Data Not Working 

If you cannot use your Lyca Mobile, the following enumerations may explain why you cannot use the data.  

Learn about these below: 

1. Insufficient Account Balance  

Insufficient credits or an inactive data pack can end your mobile data connection. Lyca Mobile demanded payment through pay-as-you-go services or unlimited plans with added data.  

The connection may stop working once your balance is depleted, though device settings are absolute. 

2. Incorrect APN Details   

APN is essential; it connects the provider and your phone to the network. If APNs are incorrectly input or outdated, you cannot establish data on the phone.  

Therefore, APN settings are prone to errors when switching devices, updating or restoring systems. Validate that your APN setup with those of Lyca Mobile is correct for the uninterrupted data service. 

3. Inadequate Network Coverage in Your Area  

Lyca Mobile operates on rented networks, which means that the quality of the signal you receive reflects the coverage of the network providers it is tied to.  

If you are unlucky enough to find yourself in an area with poor reception, such as rural areas, a concrete building with thick walls, or a basement, your data connection may either disappear or not work well enough.  

Notably, adverse weather conditions or brief losses might render poor connectivity. 

4. Date Setting Switching Off  

Mobile data issues sometimes arise when the phone’s settings are off. This can happen either through the accidental pressing of mobile data or the collapse of mobile data due to power save mode.  

Either that or settings may have changed during an update or a reboot, requiring you to go to settings and re-enable data.  

5. Disabling Data Roaming While Traveling 

If you travel internationally or out of your standard network coverage area, activating data roaming will allow you to use mobile data services.  

Lyca Mobile supports international roaming, but the setting must be enabled within the phone’s settings. Unless enabled, your phone will not connect to foreign networks for data services, irrespective of how great the international roaming plan might seem. 

6. Temporary Glitches with Your Device and/or Network 

As with any electronic device or system, glitches may arise in your phone or the Lyca Mobile network.  

Some examples include: 

• A software bug causing your phone to lose its data connection. 

• A transient network disruption impacting connectivity in your area. 

• Cache or background app conflicts block the phone’s access to data. 

• Simply Restarting your device or negating the short break aside ordinarily would resolve the temporary hitches. 

Despite this, the solutions to the problems exist. You should be able to fix most issues associated with using Lyca Mobile data quickly. 

Recommended Read: How to Cancel Auto-recharge on Lyca Mobile? 

How to Fix Lyca Mobile Data Issues 

Follow these troubleshooting steps to resolve issues with your Lyca mobile data: 

1. Check Your Balance 

The non-working data can be attributed to insufficient credit or an expired data plan. Hence, you should check your balance. You can dial *131# (or use the Lycamobile app) to check it.  

If your plan has expired or your balance is low, you can Recharge your account or purchase a new data bundle.

However, you might face Lyca Mobile recharge issues that can be resolved by retrying online payments, double-checking the voucher, etc.  

2. APN Settings 

Wrongly set APN settings may cause the device not to connect to Lyca Mobile’s internet services. 

Go to your phone’s Settings > Network & Internet > Mobile Network > Access Point Names (APN). 

For Lycamobile USA: 

• Name: Lycamobile 

• APN: data.lycamobile.com 

• MCC: 311 

• MNC: 960 

For Lycamobile UK: 

• Name: Lycamobile 

• APN: data.lycamobile.co.uk 

• MCC: 234 

• MNC: 26 

Save the settings and restart your device. 

3. Turn Off and On Your Device 

Restarting the device usually resolves temporary faults when your phone restarts, the phone system and network settings are refreshed. 

• Press and hold the power button, and tap Restart. 

• Once your phone is powered on, check if mobile data is on. 

4. Check Your Network Coverage 

Poor network coverage can have a significant impact on your data connection. 

• Always ensure you are in a place where the signal is strong. 

• If you are indoors or in a remote area, step away from the interior or go outside. 

• Switch to 3G if the coverage of 4G or 5G is weak in that area. 

5. Check Your Data Settings 

Your phone might not be working because you turned off data settings. To fix this, go to Settings > Network & Internet > Mobile Data and turn it on. 

Moreover, if you have dual SIMs, ensure the data settings are configured on the required SIM.  

6. Check Your Data Roaming 

If you’re travelling internationally, data roaming must be enabled. Go to Settings > Network & Internet > Mobile Network and turn on Data Roaming. 

However, depending on your plan, it is crucial to note that roaming charges may apply. 

7. Contact Customer Service 

If you’ve tried all the above steps and your data is still not working, contact Lyca Mobile customer service for further assistance. 

• USA: Dial 612 from your Lyca Mobile or call 1-845-301-1612. 

• UK: Dial 322 from your Lyca Mobile or call 0207-132-0322. 

Please explain the issue; they can guide you through additional troubleshooting steps or escalate it. 

Conclusion 

Should your mobile data issues with Lyca Mobile persist, you could try a quick backup by checking your balance, updating the APN settings, or doing a simple network reset.  

If all else fails, Lyca Mobile customer service will always be there to help you in case of a recurring glitch.  

Following the steps outlined above, you should be able to restore your internet connection, fix the glitch, and use your data without any inconvenience.