Using E-Gift Cards at Restaurants: An Ultimate Guide 

Restaurant e-gift cards have become a popular, effective way to share those dining-out moments with family and friends.   

Unlike traditional cards, digital e-gift cards feature instant delivery and ease of redemption, making them a darling of last-minute gifts and grand celebrations.   

This guide will detail everything you need to know about using restaurant e-gift cards, including:  

• Overview of e-gift card functionality, delivery methods, and usage policies 

• Tips to get the maximum use from your restaurant e-gift card.  

• What to do if your e-gift card doesn’t work out as expected.  

Intrigued? Let’s dive right in.  

How do E-Gift Cards Work?  

An e-gift card is a virtual gift card delivered via email or text. The sender buys the card online and loads it with a specific amount; by this process, the recipient can use a code for purchases.   

The recipient can redeem the e-gift card by entering that code at the checkout while shopping online or adding it to a mobile wallet for in-store purchases. Some e-gift cards can only be used at specific stores; others, such as Visa or Mastercard e-gift cards, can be used anywhere.  

Typically, the e-gift cards can be used as soon as they are received, so there’s no activation necessary!   

Other e-gift cards must be claimed and activated through an email link before use.   

Always check the instructions with the e-gift so you know its usage. 

What’s Special About Restaurant e-Gift Cards? 

Restaurant e-gift cards are one of the most popular and generous ways to treat someone to a dining experience.  

They have unique features inside that excite food lovers and diving enthusiasts due to the following aspects:  

• Personalization: Many restaurant e-gift cards allow for custom messages or designs, giving them a more personal touch.  

• Instant Delivery: X-gift cards can be delivered online in minutes and are a great last-minute gift option. For example, delivering Starbucks gift card via text.   

• Ease of Use: The recipients can use them by showing a digital code on their phone or a printed copy at the restaurant.  

• Flexibility: Depending on the establishments’ norms, the use can often be for dine-in, takeout, and delivery.  

• Expiry Dates: Most restaurant e-gift cards don’t expire, giving the recipient convenience.  

However, some e-gift cards have an expiration date, particularly those that are promotional or redesigned for special occasions. It’s essential to check the fine print before using the gift card before expiration.  

Restaurant-Specific vs. Multi-Restaurant Gift Cards  

A single restaurant or restaurant chain issues restaurant-specific e-gift cards that can be redeemed only at that particular restaurant. These will be ideal if you or the recipient have a favorite dining place.  

On the other hand, multi-restaurant gift cards can be used at multiple restaurants, typically within one group or network of dining establishments. This adds flexibility and may even be better if you know the recipient’s preferred restaurant. 

Here is a table outlining the difference between restaurant-specific vs. multi-restaurant gift cards 

Feature	Restaurant-Specific E-Gift Cards	Multi-Restaurant Gift Cards
Usability	Only at issuing restaurant or chain	Multiple restaurants in a network
Ideal For	Those with a favourite spot	Recipients who like a variety
Personalization	Often customizable	Limited customisation
Flexibility	Limited to one brand	Offers more dining options
Promotions	May include specific deals	Generally not tied to promotions
Expiration	Varies; check terms	Varies; check terms
Delivery	Instant via email or SMS	Instant via email or SMS

Things to Do Before You Hit the Restaurant 

It can all become easy-breezy with the e-gift card from the restaurant if you do a few things beforehand. Here is what you should do: 

1. Check the Balance 

Check your e-gift card balance before visiting the restaurant. This will give you an idea of how much you can spend and help eliminate any nasty surprises when your bill comes. 

2. Online Balance Inquiry 

Most e-gift cards allow balance inquiries online. To check the balance, go to the issuing restaurant’s website, click “Gift Card” or “Check Balance,” and input the card number and PIN if necessary. Some restaurants also have mobile applications for balance inquiries. 

3. Read the Terms and Conditions 

The e-gift card will carry terms and conditions restricting the usage outline and location of where they can be used. It is prudent to go through such terms before going for their use to understand any usage restrictions, such as:  

• Valid Locations: The card should be valid for use in the locations you intend to visit.  

• Menu Restrictions: Certain e-gift cards may exclude alcoholic beverages, promotional specials, or any given item.  

• Expiry Dates: It is a good idea to check the dates, as some cards might expire. 

4. Check the Validity of the Card 

Before heading out, always check if your e-gift card is current. 

While most don’t expire, some have restricted validity periods, especially those offered during sales. So, you should also check the dates and any restrictions. 

 5. Make Reservations (If Necessary) 

Suppose the restaurant you’re going to usually asks for reservations, especially during busy hours or special occasions. In that case, booking your table beforehand and telling the restaurant you’ll redeem an e-gift card is always a good idea. 

Taking these steps before you go to the restaurant ensures that your dining experience will be smooth and enjoyable, with no unexpected issues when it’s time to pay. 

Guide to Using Gift Cards at Restaurants 

Using a gift card at a restaurant can be a smooth and pleasant process when you follow a few essential steps.

Here’s a unique look at how to do that without a hitch.  

1. Informing the Server  

When you reach the restaurant or new venue, informing the server upon being seated that you wish to pay using your card would be better practice.  

Letting the server know at that time helps prepare them financially, ensuring that all necessary steps are taken to process payment comfortably without delay.  

Most restaurant servers have experience receiving gift card presentations, although making your intent early will minimize any misunderstandings or delays in completing a payment thereafter.  

2. Presenting the Gift Card First  

After telling your server, present the gift card. If you received a physical gift card, your best bet is to hand it to the server when you order your meal.  

If you have an electronic gift card (e-gift card), just set it up to be seen on your mobile device while you order to prevent panic. Make sure your phone is fully charged and connected to the Internet.  

Alternatively, you can print your e-gift card and present a printed copy along with the bill for your meal. Giving the card first allows the server to authenticate it and determine its balance before you order.  

3. Clarifying the Type of Gift Card  

Not all gift cards are identical, so clarifying your type is necessary. The server will process it as usual if it’s a physical card.  

However, if you’re using an electronic version, it’s good to ensure the server is familiar with it, how it works, and how it can be accepted. Some digital cards require manual input, while other codes are scanned.  

Clarifying the type of gift card means you are helping yourself have a smooth payment experience without a hitch. 

4. Placing Your Order  

You can confidently place your order once the gift card has been verified. Remember to keep the gift card balance in mind when placing your order so as not to exceed your available balance.   

If you’re with a group, it’s a great idea to know the total you have available to keep your ordering in check. This is handy so everybody can enjoy a good time and the bill won’t put them in awkward situations.  

5. Understand Any Limitations on the Menu  

It’s wise to check with the server regarding any restrictions the gift card may carry before you proceed with the order. Some gift cards do not have certain restrictions, like with alcoholic beverages, special promotions, or taxes.   

Gratuities may also not be included. Hence, it is essential to check for the card in detail and how it can be applied.   

Knowing these limitations before ordering will enable you to make better choices and ensure that your gift card settles as much of the bill as possible.   

6. Paying with a Gift Card 

Review the total to ensure everything is correct before the bill arrives. Provide the server with the gift card for payment, and the server will deduct the bill from the gift card balance.   

The server will inform you if there is any remaining balance on the card. The card usually comes back to you with a receipt stating the amount left; in cases where the card covers the entire bill, that would be enough.   

However, if the card does not have enough remaining, you will have to use another form of payment to cover the difference. 

Handling Situations Where the Bill Exceeds the Gift Card Balance 

If your bill exceeds the balance on the gift card, you must be prepared with an alternative payment method.  

Most restaurants allow you to split the payment between the gift card and another form of payment, such as cash, credit, or debit card. If you choose to pay with the Visa eGift card, ensure to check the Visa gift card billing guide. 

Inform the server how much you would like to apply from the gift card, and then provide the additional payment for the remaining amount.  

This process is typically straightforward and ensures that your meal is fully paid for without any issues. 

What to Do if the Restaurant Gift Card Is Not Working? 

It can be frustrating to have problems with a restaurant gift card, but there are ways to deal with this

Here’s what to do if the gift card is not working:  

1. Check the Card Number Thoroughly 

Start by providing the correct card number and PIN (if applicable). For digital or e-gift cards, ensure you used the correct code and have not restated it incorrectly or copied it. In addition, make sure that the gift card is valid and not expired.  

2. Check the Balance Again 

This card does not work. Now, it’s time to check the balance again. You can check the balance online through the restaurant’s website or by calling the customer service number on the back of the card.  

It might be that the remaining balance is not what you think it is or that someone else has already used it.  

3. Ask the Server for Help 

 If the card does not work at the restaurant, call the server to check the status. The server might reenter the card details or check with the card processing system.  

 This may be a glitch in the gut processing system that should be resolved immediately.  

4. Call Customer Service 

Call for Customer service from the restaurant or the Gift Card Company if this fails to be solved. Be sure to provide the card number, purchase details, any error messages received, and an account of the problem.  

The customer service team will investigate the matter, verify the status of the gift card, and potentially issue a replacement if the card is discovered to be faulty.  

5. Prepare Alternative Payment Methods 

Conventionally, you pay the bill if the card does not go through, so be prepared with a backup, such as cash, credit, or debit. 

After your meal, you can continue working on resolving the gift card issue without disrupting your dining experience. 

6. Save Your Receipt and Gift Card 

Keep any receipts, the gift card (physical or digital), and any correspondence with customer service.  

These may be needed if the issue requires further investigation or you must escalate the problem for resolution. 

By following these steps, you can effectively address any issues with a restaurant gift card and ensure that your payment is handled smoothly. 

What to Do After Your Meal? 

Once your meal is over and the check comes, here are some key rules to observe so that the exit can proceed smoothly and without a hitch: 

1. Tipping Standards 

While many gift cards include the dining experience, they usually exclude gratuity. Tipping on the total bill before the gift card has been applied is standard practice.  

The standard rate for customary tipping is usually 15-20% of the pre-discounted total, but you can adjust your tip as necessary based on what services you received. 

Since the rest of the tip will depend on your money and whether the gift card covers it, be prepared to pay it separately out of your funds with either cash or a credit/debit card. You can also add it to your payment method or tip your server in cash. 

2. Review Your Balance 

After you have finished the meal, check your balance. If the gift card does not cover the total amount, ask your server for a new receipt reflecting the balance or inquire if the card issuer has an online service for balance checks. 

If there is confusion or the card has not been processed correctly, contact the restaurant customer service or the gift card issuer for further details. Keep records of your transaction and any receipts you need for any queries. 

Tips for Maximizing Restaurant Gift Card Usage 

If you want to utilize your restaurant gift card to the maximum, consider these tips: 

• Check for Special Promotions: Special promotions or discounts restaurants offer can often be combined with gift cards. Check the restaurant’s website or speak with your server to see if current offers could enhance your experience. 
• Use for Special Occasions: Save the gift card for special occasions, such as birthdays, anniversaries, or other celebrations, and treat yourself to a special meal or dish that may usually be out of your price range. 
• Combine with Other Discounts: Use your gift card with other coupons or loyalty rewards. Just check the terms and conditions because some restaurants might not allow combining promotions with gift cards. 
• Plan Your Meal Wisely: While ordering, be fully aware of the balance left on the card. Order wisely to stay within the total value of your gift card, including ordering cheaper menu items or sharing a meal. 
• Check for Expiry Dates: Check the gift card’s expiry date and ensure you use it before the big day. Set a reminder to use the card evenly before it expires. 
• Ask About Other Uses: Some restaurant gift cards can be used for online orders, takeout, or delivery. Check with the restaurant to see if your gift card can be used in this manner, as this gives you various options for usage. 
• Keep Track of the Balance: Check the remaining balance on your gift card often, mainly if you use it for partial payments. That way, there will be no nasty surprises, and you will know how much is left for future visits. 
• Use During Off-Peak Times: Dining during off-peak hours or on weekdays can sometimes offer better value and much less crowded conditions. Check if the restaurant has any off-peak offers that can be combined with your gift card.

By following these tips, you can make the most of your restaurant gift card and enjoy a more rewarding dining experience. 

Wrap it Up 

E-gift cards are an easy and convenient way to reward yourself with dining experiences. They are delivered almost instantly, and using them is easy, whether for personal use, gift use, or other purposes. 

 Getting the Best from Your Restaurant E-Gift Card 

• Preparations for Use: Check your card balance, review any restrictions, and make reservations if needed. 
• During Use: Inform your server that you will use a gift card, present it early in the transaction, and inquire about any restrictions. 
• Troubleshooting: If your card is not working, check that you have used the correct numbers, check its balance, and contact support if needed. 
• After Your Meal: Leave a separate tip, and check whether your balance remains. 
• Maximize your card’s value by using it during promotions and special occasion meals and by tracking the expiration date.